Terms of Service

1. Acceptance of Terms

By accessing or using the SurfTurf.ai platform, the GroundPound.ai platform, or any related services (each a "Service"), you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company, you represent that you have authority to bind that entity.

SurfTurf.ai ("SurfTurf," "we," "us," or "our") may update these Terms from time to time. Your continued use of the Service following notice of any updates constitutes your acceptance of the revised Terms.

2. Account Registration and Security

2.1 Registration. To access the Service, you must create an account by providing accurate and complete information, including your name and email address. Company name is optional.

2.2 Account Security. You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at info@surfturf.ai if you suspect any unauthorized use of your account.

2.3 One Account Per User. Each account is for a single individual. You may not share login credentials. Additional seats must be purchased per your subscription plan.

2.4 Eligibility. The Service is available to individuals aged 16 or older.

3. Subscription and Payment

3.1 Subscription Plans.Access is on a subscription basis. Plan tiers and pricing are described on each Service's pricing page. We reserve the right to modify offerings with reasonable advance notice.

3.2 Billing. Subscriptions are billed in advance on a monthly or annual basis. You authorize us (through Stripe) to charge your payment method on each billing date.

3.3 Late Payments. Unpaid amounts are subject to a 1.5%/month late fee or the legal max, whichever is lower. We may suspend access if payment is more than 15 days past due, with notice.

3.4 No Refunds. Subscription fees are non-refundable except where required by law.

3.5 Taxes. Prices exclude sales/use/VAT taxes. You are responsible for those except for taxes on our net income.

3.6 Free Trials. If offered, no charge until the trial ends. Cancel before trial end to avoid charges.

3.7 Free Plan. Where we offer a Free Plan, the following terms apply in lieu of paid-subscription terms: (a) Service Scope. Features available on the Free Plan are limited and may be changed, restricted, or discontinued at any time without notice; (b) No Refund Obligations. Sections 3.3, 3.4, and the pro-rata refund obligation in Section 9.3 do not apply to Free Plan accounts, which carry no fees; (c) Termination.We may suspend or terminate Free Plan accounts at any time, for any reason or no reason, with or without notice, including for inactivity. Section 9.4's 30-day data export window applies on termination; (d) Liability Calculation. Because Free Plan users pay no fees, the fees-paid limitation in Section 7.5 is calculated as zero dollars ($0) for such users.

4. Customer Data and Intellectual Property

4.1 Your Data is Yours.You retain all ownership in the data, documents, configurations, and outputs you submit to or generate through the Service ("Customer Data").

4.2 License to Operate. By submitting Customer Data, you grant us a limited, non-exclusive, worldwide license to access, store, process, and display it solely as necessary to provide the Service. License terminates on data deletion or account closure (subject to retention periods).

4.3 Our IP. The Service — software, algorithms, prompts, interfaces, documentation, underlying technology — is owned by us and protected by copyright, trade secret, and other IP laws. These Terms transfer no IP rights to you.

4.4 Feedback. Suggestions and feedback you provide grant us a royalty-free, perpetual, irrevocable license to incorporate them.

4.5 Aggregated Data. We may use aggregated, anonymized data (which does not identify you) for benchmarking, product improvement, and analytics.

5. Acceptable Use Policy

5.1 Permitted Use. Lawful purposes consistent with these Terms.

5.2 Prohibited Conduct. You agree not to:

1. Use the Service for any unlawful purpose;
2. Submit defamatory, obscene, fraudulent, or infringing content;
3. Submit personal data of minors under 16;
4. Attempt unauthorized access to the Service;
5. Reverse engineer, decompile, or extract source code from any component;
6. Use the Service to develop a competing product or for adverse benchmarking;
7. Introduce malware or harmful code;
8. Scrape or use automated extraction beyond normal API use;
9. Resell or sublicense access without our written consent.

5.3 Enforcement. We may investigate suspected violations and suspend or terminate access if a violation has occurred.

6. Third-Party Services

The Service uses Anthropic's Claude API, Stripe for payments, Supabase for managed data, Vercel for hosting, Cloudflare for object storage, and Resend for email delivery. By using the Service, you consent to transmissions to these sub-processors. Current list maintained in our Privacy Policy.

7. Disclaimers and Limitation of Liability

7.1 Service Provided "As Is."THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

7.2 No Guarantee of Accuracy. AI outputs are subject to error. WE DO NOT WARRANT THAT INFORMATION OR DATA PRODUCED BY THE SERVICE WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PURPOSE. You must independently verify before relying on outputs for business decisions.

7.3 No Guarantee of Uptime. WE DO NOT WARRANT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM SECURITY VULNERABILITIES.

7.4 Limitation of Liability. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE.

7.5 Liability Cap. OUR TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

8. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, losses, and expenses arising from (a) your violation of these Terms; (b) your Customer Data infringing third-party rights; (c) your unauthorized use of the Service; or (d) your violation of any applicable law.

9. Term, Termination, and Suspension

9.1 Term. These Terms remain in effect for as long as you maintain an active account.

9.2 Cancellation by You. Cancel anytime via account settings or info@surfturf.ai. Cancellation takes effect at the end of the current billing period. No refund for the remainder.

9.3 Termination by Us. We may terminate immediately for material breach (15-day cure window), immediately without notice for Section 5 violations posing legal risk, or upon 30-day notice for any reason (with pro-rata refund).

9.4 Effect of Termination. Access deactivates. Customer Data is available for export for 30 days, then may be permanently deleted.

9.5 Survival. Sections 4.3, 7, 8, 10, and 11 survive termination.

10. Dispute Resolution and Governing Law

10.1 Governing Law. These Terms are governed by Wisconsin law.

10.2 Informal Resolution. Contact us at info@surfturf.ai for at least 30 days of good-faith informal resolution before any formal proceeding.

10.3 Binding Arbitration. Disputes resolved by binding arbitration administered by AAA under Commercial Arbitration Rules, conducted in Wisconsin (or remotely by mutual agreement).

10.4 Class Action Waiver. CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

11. Changes to These Terms

For material changes: we update the "Last Updated" date, send email notification at least 30 days before the change takes effect, and display a prominent notice. Continued use after the effective date constitutes acceptance.

12. General Provisions

These Terms, together with our Privacy Policy, constitute the entire agreement. Unenforceable provisions are limited to the minimum extent necessary; the rest continues in force. No waiver of unenforced rights. You may not assign without our consent; we may assign in a merger, acquisition, or sale.

Contact. For questions about these Terms, email info@surfturf.ai.